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Customer Support

Call, chat or email Customer Support.

(608) 798-2400 or (855) 256-7328
Monday - Friday: 8:00 AM - 5:00 PM CST 
Saturday: 9:00 AM - 12:00 PM CST 

Chat Hours: Monday - Friday: 8:00 AM - 5:00 PM CST 

Frequently Called Numbers

Wire Operations: (608) 798-5265
Mortgage: (608) 497-4640
Wealth Management: (608) 826-3570
TELEBANK 24: (800) 315-4636

Lost or Stolen Card, Travel & Other Card-Related Questions

Visa Credit Card: (608) 798-2400 or (855) 256-7238
Monday–Friday: 8:00am–5:00pm CST
Saturday: 9:00am–12:00pm CST
After Business Hours: (855) 574-1510

Visa Debit Card: (608) 798-2400 or (855) 256-7238
Monday–Friday: 8:00am–5:00pm CST
Saturday: 9:00am–12:00pm CST
After Business Hours: (855) 967-3965

TELEBANK 24

(800) 315-4636

Access your personal financial information whenever or from wherever it's convenient for you. Transfer funds between accounts, check your current checking account, savings or loan balances, and determine whether a check or deposit has been posted to your account.

Simply dial into the service from any touch-tone telephone and enter your 4-digit Personal Identification Number (PIN)*, then follow the step-by-step directions. It's that easy! 

Contact A Team Member

Our diverse team of mortgage lenders, business bankers, commercial lending experts, wealth managers, trust officers, ag specialists, and other banking professionals is ready to help you achieve whatever goal you’ve set your sights on, no matter how big or small.

Contact a team member directly. Search by name, location, or department.

Location & Hours

State Bank of Cross Plains is closed in observance of the following holidays:

  • New Year's Day:  Saturday, January 1, 2022
  • Martin Luther King Jr. Day: Monday, January 17, 2022
  • Memorial Day: Monday, May 30, 2022
  • Juneteenth National Independence Day: Monday, June 20, 2022
  • Fourth of July: Monday July 4, 2022
  • Labor Day: Monday, September 5, 2022
  • Veteran's Day: Friday, November 11, 2022
  • Thanksgiving Day: Thursday, November 24, 2022
  • Christmas Eve: Saturday, December 24, 2022
  • Christmas Day Observance: Monday, December 26, 2022
  • New Year's Day: Sunday, January 1, 2023

 

24/7 banking available through Online Banking, Telebank, Mobile App, and ATM access
* Your Personal Identification Number (PIN) is the last 4 digits of your Social Security Number. Please Note: calling and use of the system is considered express consent of the desire to use the TeleBank 24 system as an extension of normal account privileges, including transfers between accounts with the same co-owners. Regulation E applies to all such transfers authorized using the TeleBank 24 system.